Sub-posts and errors
Two things people trip over most often: how one piece of material lives in several posts and what to do when a channel fails.
Section in the service: /planner
Why sub-posts
One piece of material rarely goes out the same everywhere: on LinkedIn — in full, on Telegram — shorter and in your own words, on VK — with a different image. It can't be kept as one post: the texts differ, the times differ, the statistics too.
So the original material remains the flagship, and its versions live as sub-posts linked to the parent. In the calendar each stands in its own place, but it's visible that it's one story.
How they're counted
- Sub-posts don't participate in analytics totals — otherwise one story would be counted several times.
- Each sub-post's metrics belong to its channel and go into the channel breakdowns.
- A case gets the publications of both the flagship and its continuations.
Don't confuse a sub-post with a second channel in the same post. A second channel is the same text to another place, a sub-post is different text.
Custom text without a sub-post
If only the wording changes, not the substance, a sub-post isn't needed: in the editor each platform has its own text field. Empty — the shared text goes out, filled in — the custom one. The limit counter works the same way: it counts characters separately for each platform.
What “Error” means
An error always belongs to a channel, not the post as a whole. If a post went out on Telegram and failed on LinkedIn, it stays published, while LinkedIn has an error status with the platform's text. A post with the “Error” status is when no channel went out.
Common causes
- The platform token expired — reconnect the channel in settings, the error text will say exactly that.
- The platform didn't accept the material: text too long, unsuitable image, Instagram without an image.
- Channel not chosen: with several Telegram channels the service doesn't guess but asks you to choose explicitly.
- A connection drop with the provider — the publication may have gone through, see the next block.
How the service fixes itself
- On a connection drop the service re-asks the provider whether the post went out and substitutes the link instead of the error.
- If there's still no answer, the publication is retried once — duplicate protection on the platform side won't let a second post out.
- Once an hour failed channels are checked again: if the publication is found, the error is cleared on its own.
- And the other way round: if the service reported success but there's no post at the link, the channel is honestly marked as an error.
What to do by hand
- 1Open the post and read the error text next to the channel — there's the cause, not a generic “didn't work”.
- 2Fix it: reconnect the channel, shorten the text, add an image, choose a channel.
- 3Run the publication again. Channels that already went out aren't republished — there'll be no duplicate.
If the post actually went out but the service lists it as an error, just paste the publication link into the channel card: the service accepts it and counts the post as published.